Frequently Asked Questions
Find answers to your questions or get in touch for further assistance.
How often are the shop reports updates?
The Shop Reports from the Online Shops are updated every three hours. This means our software gathers the product data from the Online Shop and creates the Shop Report. Then you can download the fresh data and analyze it.
Which payment options are supported?
We accept Credit Card payments (Stripe).
How can Profitgage help me as an Amazon Seller?
If you are doing Online Arbitrage (sourcing Products from other Online shops and reselling them on Amazon) we can help you to find profitable products a lot faster. For many Online Shops, we provide you a shop report you can download inside the member area.
The shop report contains all the profitable products of an Online Shop for selling them on Amazon.
Which countries/ marketplaces are supported?
We provide Shop Reports for Germany and the United Kingdom.
Is it possible to test your service?
We have a free trial for three days. You can cancel the subscription at any time.
How can I cancel?
To cancel your subscription, please send an email to [email protected] and let us know why you’re canceling. We’re eager to enhance our service and would be glad to assist you.
Is a connection to the Seller Central Account required?
In order to use Profitgage you don’t need to connect your Seller Central account.
Is any software required?
No software is required.
Which browser or software do I need?
You only need a Web Browser in order to use Profitgage.com. We suggest Chrome or Firefox.
When is the best time to download the reports? Does the scrapper run 24/7?
The scraper is running 24/7. The reports for download in the login area are updated once every three hours.
Is this a long term contract?
No, this is not a long-term contract. You can cancel at any time in the free trial and on a monthly base within the normal subscription period.
Are there any hidden costs?
There are no hidden costs. With the subscription costs, everything from Profitgage (service, support, updates, …) is covered.
Still Have Questions?
If you haven’t found the answers you need, please don’t hesitate to get in touch and we will happily assist you.
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